Customer Crunch AI Products
![flipboxfront](https://customercrunch.com/wp-content/uploads/2021/03/product-EMPOWERED-TO-ACT.png)
RAPID
RAPID
Get your results in 24 hours
![flipboxfront](https://customercrunch.com/wp-content/uploads/2021/03/product-REFINED-KNOWLEDGE.png)
REPORT
REPORT
Ready to use report with recommendations for strategic and tactical decision making
![flipboxfront](https://customercrunch.com/wp-content/uploads/2021/03/product-MEASUREMENT.png)
SCORE
SCORE
Your report includes your baseline score, allowing you to benchmark over time, across teams or against your industry
![flipboxfront](https://customercrunch.com/wp-content/uploads/2021/03/product-COMPLETE-INISGHT.png)
UNLIMITED
UNLIMITED
Run unlimited assessments with as many team members as you like
![flipboxfront](https://customercrunch.com/wp-content/uploads/2021/03/product-INVESTMENT-INTENTION.png)
SAVE
SAVE
Low investment, 90% less than the traditional consulting firms
1 year
2 years
CDC AI Products
![Customer Culture Discovery](https://customercrunch.com/wp-content/uploads/2021/03/cdc_discovery_icon.png)
Customer Data Culture: Discovery
A health check of your organisation's customer capability, a general assessment of your team's sentiment concerning customer culture, and customer insights.
- Assess how customer data culture is enacted and expressed in your organisation
- Understand the internal sentiment on customer culture
- Establish friction points and the inter-relationships of each team
- Identification of optimistic and pessimistic groups
- Tactical recommendations and actions to accelerate change
- Establish a baseline to monitor team feedback, month on month, as you make changes
SPARCA AI Products
![SPARCA Data Management to assess storage, capture and management capability](https://customercrunch.com/wp-content/uploads/2021/02/sdm_data_management.png)
SPARCA Data Management
Close examination of how well your organisation is storing and processing customer data and insights
- Identify the value of your data as an asset
- Identify weaknesses in your data capture process and examine the data quality within your organisation
- Assess technical and commercial data governance stress points
- Team sentiment analysis on how data is communicated and disseminated internally
- Monitor data management over time, tracking your score each time you complete the assessment
![SPARCA Analytical Maturity for assessing analytical maturity](https://customercrunch.com/wp-content/uploads/2021/02/sam.png)
SPARCA Analytical Maturity
A deep-dive on the approach and execution of assessing and releasing data and insights internally
- Identify your organisation’s ability to gain knowledge from raw data and disseminate these learnings
- Score and track the capability level of your insights teams
- Gather a clear view of your ability to automate insights
- Assess the effectiveness of communication workflows and standards
- Identify your pathway to Artificial Intelligence
![SPARCA Insight Activation solution to assess the value generated by customer insights](https://customercrunch.com/wp-content/uploads/2021/02/sia.png)
SPARCA Insight Activation
An audit on how customer data and insights are turned into strategy and tactical decision making
- Examine how knowledge is synthesised for immediate use, analyse how intelligence-enabled and connected stakeholders are
- Enable teams to feel confident in using verified and synthesised data to support strategic decisions
- Assessing and benchmarking your CRM standards
- Qualify the value and return on investments
- Review the insights team and how their recommendations and actions are supporting the bottom line
![SPARCA Enterprise solution to assess the customer information ecosystem end to end](https://customercrunch.com/wp-content/uploads/2021/02/segments-of-people.png)
SPARCA Enterprise
A comprehensive combination of our SPARCA Data Management, SPARCA Analytical Maturity, and SPARCA Insight Activation products, providing you with a 360 view on customer data
- A qualitative review of organisational data flow, from initial data capture through to insight lead data actions
- Acts as an internal management standard linked to your strategic priorities
- Examine internal sentiment analysis and gain insight into the team culture
- Key recommendations to accelerate change
- A holistic view of the information ecosystem analysis end-to-end
Each Customer Crunch AI product boasts the following features:
- A 24 hour turnaround time with a ready-to-use, comprehensive online report
- Your report includes your baseline score, allowing you to benchmark over time, across teams or against your industry
- Unlimited online assessments, have as many individuals as many times as you like
- Remote friendly dashboard and interface, share it across your organisation with ease
- Follow-up discussions available with the Customer Crunch Success Team available to all clients
Not sure which AI product best suits your needs?