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How well do you know
your customer?

Need help with your data or want to convert your insights into
meaningful strategic priorities? We can help

Find out more

Associations

About us

Automated data and analytics consultancy at speed

Our team has developed a suite of solutions to examine how your organization approaches data and insights. Whether you're looking for clarity on specific areas like data management or your pathway to AI and automation, Customer Crunch can help. Alternatively, if you're looking for a comprehensive end-to-end review of your information ecosystem, we've got your back.

Our Products

Not sure where to start?

We offer a wide range of solutions to leverage your information eco-system and accelerate your customer programs.

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Customer Data Discovery

Products designed to help you get started on your customer capability, journey, examining decision making, team sentiment, and 14 other key areas.

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SPARCA products

Comprehensive data and analytics products designed to deep-dive into specific areas of data management, analytical capability, and activating your insights (CRM).

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Partner Testimonials

See What Our Partners Saying

Our key areas of specialisation across the information ecosystem

Our solutions include a qualitative review of organisational data flow, from initial data capture through to insight lead actions

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Stored

Stored

Examining your data potential. We look at internal systems, and other factors to fill gaps in your available dataset.
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Processed

Processed

Includes analysis on your data storage methods and how well data is transformed for use.
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Assessed

Assessed

Measures your ability to leverage data from data environments and then translate this into usable insight.
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Released

Released

We look at your function's ability to collaborate with the stakeholder community and prioritise work based on value and commercial needs.
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Consumed

Consumed

‘descriptive & diagnostic’ information assets metrics. We analyze the production and distribution of your information assets, optimising for efficiency gains.
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Actioned

Actioned

‘predictive and prescriptive’ analytics, known as the ‘P Zone’ to develop scores and indices for measurement and suggested action.