CDC: CUSTOMER DATA CULTURE (DISCOVERY)
*For each CDC Enterprise project, it is recommended to engage a minimum of 5 participants
CDC: CUSTOMER DATA CULTURE (DISCOVERY)
Take CDC to the next level. Gain views from hundreds if not thousands of people across your organisation to form a complete view of your information ecosystem. A collective response on these questions will help you refine customer needs, accelerate communication programs, and enhance commercial returns.
- Ask everyone their viewpoint into four key drivers
- Provides a baseline score of capability
- Shows how each driver interrelates across your ecosystem
- Offers key recommendations to take immediate action
- Demonstrates the ease of the SPARCA solutions
Key Insights
Listen to Customer
Knowledge of Customer
Interaction with Customer
Culture of Customer
Unsure? Conduct a CDC Test Flight and see thee benefits of the solution