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About us

At Customer Crunch, we think big. Our team is on a mission to create transformational change in the way businesses think and behave. Working with us is challenging and not for the faint-hearted; but it’s also fast paced, fun, and very rewarding.

Our people think differently and have the courage to stick their necks out and relentlessly challenge the status quo. We pay no heed to pre-existing assumptions or traditional ways of thinking. Our team is encouraged to speak up, to learn, create and inspire in our quest to deliver lasting change for our clients.

We’re a young organisation undergoing rapid transformational growth and are now looking for like-minded individuals to join our team.

About the role

Customer Crunch has recently developed a product designed to transform the way business define, design and monitor strategic investments in relation to data and customer. The product is unique in the market and requires clear commercial nurturing to garner interest from business leaders.

We are looking for a customer focused sales leader, someone who can take this product by the horns and represent its benefit in both commercial and government sectors with senior leaders and C-suite executives.

You will be a charismatic salesperson who will start by designing a sales program aligned to our go to market strategy, build a lead pipeline, knock on doors (via social and direct consultancy), and build lasting client relationships. You will represent Customer Crunch and our service offering, align product benefits to client challenges and work with the product team to implement programs and close sales.

Over time the responsibilities will shift to building your own sales team that will include expanding with the business across product and service lines both domestically and internationally.

About you

We are on the pathway of aggressive expansion and you will be the type of person that thrives in the challenge of fast pace growth, achieving sales milestones, and motivated to help our clients see beyond their business problems to their true strengths and future potential.

This is an opportunity to make a lasting impact and you will be rewarded with a competitive salary and sales commission structure. You will enjoy working on solutions in a fast-paced, continually evolving, agile and customer-driven team where the focus is on rapid delivery with a design thinking and/or service design approach.

You are passionate about sales and building healthy customer relationships and on the path to build your career in sales leadership, mentoring and program development

Among others, your key responsibilities will include:

  • Being the face of Customer Crunch, representing our values, our products and service offering

  • Development of an accelerated sales program that uses both Social media, CRM and B2B commercial engagement across commercial and Government entities from SMEs to Bluechip

  • Being consistent in achieving daily, weekly, monthly call, email and qualified appointment targets

  • Edification of Key Customer Crunch leaders to introduce and promote to leads for advancing sales conversations

  • Creation of a leads pipeline, integration into our CRM solution and ongoing management and nurturing of leads through consultative and strategic conversations

  • Contribution to the commercial strategy to identify new business opportunities

  • Work to meet commercial sales objectives and revenue milestones

  • Design and development of marketing and sales initiatives (including promotions, conferences, breakfast roundtables)

  • Identification and participation in industry conferences and events in Asia-Pacific

  • Collaborate with Customer Crunch delivery team to ensure proposed solutions are aligned with program delivery

Key Capabilities and Skills:

  • Demonstrated success in prospecting business from SMEs (circa $10M+ turnover) to top 600 companies

  • A collaborative approach to working across industries and building relationships

  • Strong situational awareness and very adaptable to day to day challenges and outcomes

  • A creative mind and an innovative approach to prospecting

  • An ability to prioritise across multiple activities and leads, while committing to commercial promises

  • Have the fortitude to challenge customers and the team to drive results

  • Are knowledgeable and interested to learn about macro trends and innovation in the industry

  • Are a relationship-oriented and team-oriented manager

  • Believe that having a great sales process leads to great sales results

  • Are highly coachable and invested in your professional growth, development, and career path

  • An understanding of the end to end data information ecosystem (data & analytics) of a business is preferred

  • A proven track record building, growing, & leading high-performing SDR teams is preferred

Qualifications and Experience

  • 3+ years B2B sales experience navigating through a organisations and government departments to liaise with key decision makers

  • Bachelor’s degree in business, commerce, finance or related field

  • Experience in a Sales or business development role in the Tech space

  • Have formal or informal sales training

  • Effective time management and prioritisation skills

  • You have outstanding communication skills, both written and verbal; you have a track record of giving successful presentations

  • Familiarity with alternative sales acceleration and or intelligence tools (Outreach, SalesLoft, ZoomInfo, RainKing, etc.)

  • Experience using Salesforce, Ontraport, LinkedIn Navigator, Teamwork and Google Apps is a plus

  • Outbound prospecting success into enterprise accounts

  • Experience using email, call, and LinkedIn in order to meet and exceed daily/weekly/monthly goals, to fill the pipeline with well qualified sales opportunities

  • Conduct high level conversations with mid and senior level executives

  • Opportunity to travel to conferences and meetups

Sound like you?

Apply for position