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About us

At Customer Crunch, we think big. Our team is on a mission to create transformational change in the way businesses think and behave. Working with us is challenging and not for the faint–hearted; but it’s also fast paced, fun, and very rewarding.

Our people think differently and have the courage to stick their necks out and relentlessly challenge the status quo. We pay no heed to pre-existing assumptions or traditional ways of thinking. Our team is never afraid to speak up, to learn, create and inspire in our quest to deliver lasting change for our clients.

We’re a young organisation undergoing rapid transformational growth, and are now looking for like-minded individuals to join our team.

About the role

We’re on the lookout for an experienced senior data scientist who shares our passion for problem solving and who has the relentless curiosity to always seek the business story behind the numbers. You’ll lead a small team of data science consultants in seeking innovative customer solutions for our clients.

We need someone for this critical role who shares our passion for problem solving and who has the curiosity to always seek the story behind the numbers. This is a great opportunity to develop your problem-solving capabilities and play a key part in our mission to help organisations overcome their business problems and achieve long-term success.

At Customer Crunch, we’re constantly learning, growing and evolving in the way we do things. Our clients are from diverse industry sectors and each brings their own unique challenges for us to solve. You’ll need to be able to thrive in a sometimes ambiguous consulting environment and be up for the challenge of creating structure where none currently exists.

Your key responsibilities will include:

  • Guiding and mentoring a team of ambitious data science consultants.

  • Being the face of Customer Crunch and representing our values to the client.

  • Balancing business acumen, design thinking and analytics to develop insights that inform critical business decision making and develop intellectual property.

  • Working in partnership with subject matter experts and clients to design and test business hypotheses, and develop tailored business solutions.

  • Developing solutions to business problems by using all aspects of data science, machine learning, data visualisation and data engineering.

  • Continuously learning about new developments in business, data science techniques and technology and implementing them for our clients’ benefit.

About you

Our ideal candidate will have at least four years’ experience in a similar role, and will combine a strong technical background with an engaging personal style to enable them to build client relationships and represent Customer Crunch at senior levels. Above all else you must share our values and commitment to always seek to inspire our clients and help them see beyond their business problems to their true strengths and future potential.

Key capabilities:

  • Experience in managing and motivating a small team of dedicated technical experts.

  • Passionate in problem solving, maths and data.

  • Excellent in critical thinking, with an analytical mindset.

  • A relentlessly curious mindset that always challenges existing assumptions.

  • Qualifications in a relevant discipline (Mathematics, Data Science, Analytics, Statistics, Computer science).

  • Experience in the development and business application of statistical modelling techniques.

  • Strong knowledge in SQL for data extraction and manipulation.

  • Strong knowledge in application of analytics tools (Python, R) and techniques.

  • Superior written and oral communication skills.

  • Excellent attention to detail and ability to work with large volumes of data.

Sound like you?

Apply for position